About
Meet Raquel
I help women regain their confidence and mindset to become more focused and motivated, so they are able to move to a life of increased success. Whether it’s their work or personal life, I believe in the strength and resilience of women and through my coaching, I help them harness that power!
Hello, I'm Raquel . . .
I came to the UK in 1988, and with over thirty years experience working in the corporate world supporting top senior executives of both medium and large multinational corporations in Manila and London, including Bank of America Merrill Lynch, Union Railways, Bank of Ireland, Trafalgar House Construction, Embassy of Japan, Capital Bank and Sycip, Gorres, Velayo & Co, I bring a wealth of knowledge and insights to my coaching practice.
I quit the corporate environment in 2013, at which point I took a few months to think through my next steps and I made the decision to take the self-employment path as a Virtual Assistant supporting coaches and small businesses. Alongside this, I joined Toastmasters International and qualified as a Competent Communicator and Competent Leader, where I got involved with the local chapter of Toastmaster International for four years, serving as VP for Membership and as an Assistant Area Director for Public Relations. Managing the promotion of the Toastmaster International Southeast District D91 during the Spring Conference in London gave me added skills and built my confidence in social media and further develop my tech skills and personal growth. Additionally, I became involved with the local TEDx events supporting young people in the South London area where I volunteered as the Registration and Events Manager for 3 consecutive years.
For the past 5 years, I’ve also been a supporter of the Filipino Women’s Association (FWA-UK) where I served as an executive board member / trustee. It is a charity organisation established to provide funding for education opportunities to children in the Philippines disadvantaged by poverty and disability, and to respond to the needs of the wider Filipino community in the UK, especially the elderly and the vulnerable, and to offer support to victims of natural calamities in the Philippines. During my time with the organisation, I served as Assistant Secretary, Treasurer and Chairman of the Publicity Committee and I was also part of the Outreach, Membership and the Annual Gala Fundraising Events Committee.
It was at the height of the Covid-19 pandemic that I did some deeper soul-searching, adjusted my mindset around what was happening, and thought about how I could turn those challenging times into something more positive and productive. After a few months of just getting through it, I decided to enrol in the Personal Performance Diploma with The Coaching Academy. I believe that through my past experiences, coaching found me at just the right time. I followed my instinct, and explored what else I could offer the world with my experience, skills and talent.
For me, coaching helped me understand myself at a more profound level. A key belief of mine is acknowledging my client’s values by applying active listening techniques, and allowing silence, for my client to think and reflect, whilst I remain non-judgemental, respectful and empathetic. My coaching style draws on my experience in business, networking, confidence building, travel and lifestyle. I believe that people will generally form better relationships with those they know, like and trust, and that communication is critical to one’s success.
As for my personal life, I have been married for over 28 years and have a lovely grown-up daughter and a naughty cat. Life has been as good as I could wish, with the support of my family. As I approach the later stages of my life, I originally thought I could just relax and enjoy life, however I realised what truly fulfils me is giving back. I knew I wanted to do something impactful, helpful and empowering for people, which is where coaching came in.
People see me as a creative, artistic, people person who thrives in social situations, is good at making others feel comfortable and valued in their presence. I have a City & Guilds qualification in Interior Design, I love arranging flowers, and I can say that I am a tech enthusiast! I enjoy travelling and exploring different countries, its culture and enjoy the local cuisine of the countries I visit. I am a keen gardener who doesn’t mind getting my hands dirty, and you can often find me in my sanctuary during the gardening season, where I draw inspiration from the beauty of nature and its lessons of patience and growth. Just as I nurture my garden, I’m committed to nurturing all my client’s potential, and supporting them bloom into the best version of themselves.
If you’ve ever thought about coaching or want to learn more, please connect or reach out for a discovery chat at: hello@raquelscrivens.com
My Mission
To unlock the potential of women, to discover who they are, what they want and how they’re going to get there. I am here to support their personal growth & development and lifestyle to feel empowered about themselves. After all, coaching is all about forward-focused and centres around the client’s unique goals and dreams!
Confidentiality & Insurance Cover
Code of Ethics
As a qualified Coach, I agree to follow the Code of Ethics (The Code) during all my coaching procedures. The Code of Ethics describes the core values and the ethical principles and ethical standards of behaviour to protect both clients and coaches.
• Always conduct myself to the highest levels of ethics, integrity, accountability and responsibility.
• Treat all my clients and potential clients with absolute dignity, confidentiality and respect as free and equal individuals.
• Create an agreement/contract regarding roles, responsibilities and rights of all parties involved with clients prior to the commencement of any services.
• Maintain the good reputation of the coaching profession in general.
. Comply with both the spirit and the letter of any commercial agreements made with clients, potential clients, and professional colleagues.
• Make commercial agreements with clients and potential clients that are fair and will respect all parties to such agreements.
• Only barter for services, goods or other non-monetary remuneration when it will not impair the coaching relationship.
• Not knowingly take any personal, professional or monetary advantage or benefit of the coach-client relationship, except by a form of compensation as agreed in the agreement or contract.
• Keep appropriate and accurate records of my work with clients and ensure they will remain confidential, are stored securely and comply with GDPR requirements.
• Maintain professional boundaries with all of my current clients and/or sponsors.
• Not charge my client professional fees without relevant and appropriate professional accreditation and professional indemnity insurance.
• Have professional indemnity insurance adequate to cover your coaching and/or coaching supervision practice.
• Represent true levels of status, title, competence and experience in order not to mislead, misrepresent or defraud.
• Clearly state to clients and potential clients the terms of any commercial agreement including the expectations of both parties.
• Be aware of and actively manage any power or status difference between the client and coach that may be caused by cultural, relational, psychological or contextual issues.
• Disclose to my clients the potential receipt of compensation, and other benefits I may receive for referring my clients to third parties.
• Assure consistent quality of coaching regardless of the amount or form of agreed compensation in any relationship.
• Make no claims or implications of outcomes that cannot be demonstrated or guaranteed.
• Monitor the quality of your work through feedback from clients and other appropriate professionals
• Obtain written permission from any client or potential client before releasing their names as referees.
• Have qualifications, skills and experience appropriate to the needs of your client. If not, refer your client to those who do, such as more experienced coaches, coaching supervisors, counsellors, mentors, or other specialist services.
• Respect the absolute rights of the client’s confidentiality except as expressly permitted by the client or potential client in writing or as required by law.
• Avoid all conflicts of interest and give notice of such potential conflicts.
• Refrain from offering professional information or advice that you know to be confidential, misleading or where the accuracy is beyond your competence to assess.
• Endeavour to enhance public understanding and acceptance of professional coaching.
• Hold responsibility for being aware of and setting clear, appropriate and culturally sensitive boundaries that govern interactions, physical or otherwise.
• Do not participate in any sexual or romantic engagement with client(s) or sponsor(s). I will be ever mindful of the level of intimacy appropriate for the relationship. I take the appropriate action to address the issue or cancel the engagement.
• Be fit and healthy enough to practice. If not, I should stop until I am and, if necessary, my clients should be offered alternative support.
• Share skills and experience with fellow members and associates of The Coaching Academy to further increase the body of knowledge, skills and competencies of such parties.
• Continually develop professionally in both the theory and practice of coaching.
• Respect all copyrights, agreements, work, intellectual property and trademarks and comply with all laws covering such areas.
• Avoid coaching minors (people who have not yet had their 18th birthday) without the express written consent of parent, guardian or teacher as appropriate.
• Respect the client’s right to terminate the coaching relationship at any point during the process, subject to the provisions of the agreement or contract. I will be alert to indications that the client is no longer benefiting from our coaching relationship.
• Comply with all laws and by-laws of the UK and, if coaching clients based abroad, with the laws of the clients’ country.
• Ensure that all advertisements and promotional materials, whether verbal or written, are legal, decent, truthful, honest and in compliance with the requirements of the UK Advertising Standards Authority.
• Respect the commercial confidentiality of The Coaching Academy by not divulging business information to any third parties.
• Make a copy of this Code freely available to clients if they request it.
